Job Description

Technical Project Manager, Loyalty/Promotion

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Job#: 2081648

Job Description:

Senior Agile Technical Project Manager

Focus Areas:Retail, Digital Marketplaces, Loyalty & Promotions, External Partner Management

About the Role

Are you passionate about driving innovation in the retail space? Were looking for aSenior Agile Technical Project Managerto lead high-impact digital initiativesespecially those focused onloyalty programs and promotional campaignsthat directly shape customer engagement and brand loyalty.

In this role, youll go beyond traditional project management. Youll be a strategic partner, a problem-solver, and a delivery expert who thrives in fast-paced environments. Youll work cross-functionally with internal teams and external partners to bring cutting-edge digital experiences to life across our global retail ecosystem.

What Youll Do

• Lead Agile Delivery:Drive end-to-end delivery of complex digital projects using Agile and hybrid methodologies, with a focus on loyalty and promotions initiatives.
• Stakeholder Collaboration:Serve as the primary liaison between business, technical teams, and third-party vendorsensuring alignment, transparency, and timely delivery.
• Project Execution:Plan, estimate, schedule, and manage project timelines, budgets, and resources across multiple workstreams.
• Risk & Issue Management:Proactively identify risks, develop mitigation strategies, and escalate issues with clarity and urgency.
• Process Excellence:Ensure adherence to project governance, development standards, and quality assurance practices.
• Digital Expertise:Oversee projects involving front-end development, content management systems, and customer-facing retail technologies.
• Communication & Influence:Present project updates to senior leadership and influence cross-functional teams to drive results.

What You Bring

• 4+ yearsof experience in technical project management, preferably in retail or digital commerce.
• Proven success managingloyalty, CRM, or promotional campaign projects.
• Strong command ofAgile methodologies(Scrum, Kanban) and tools likeJIRA.
• Experience managingexternal partnersand third-party integrations.
• Familiarity withsoftware development lifecycles, including front-end development and CMS platforms.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to thrive in afast-paced, matrixed environmentwith shifting priorities.

Preferred Qualifications

• PMP, CSM, or other relevant certifications.
• Experience withPower BI,Power Platform, orMicrosoft Fabricis a plus.
• Background inretail loyalty programs, digital marketing, or customer engagement platforms.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178 .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet as well, which an Apex team member can provide.

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