Job Description

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family!

At Charter Steel we are adding a Service Manager for our Fostoria OH facility. ( Alternative Job Titles: Engineering Manager, Facilities Manager, Plant Engineer, Reliability Engineer).

Job Summary:

In a heavy manufacturing production environment, the Service Manager is responsible for all plant level Engineering, Electrical, and Maintenance activities within the assigned operation. This person will work with the Processing Management Team to ensure all resources are coordinated in accordance to manufacturing needs within a cost effective approach; emphasizing machine reliability. 

Leading a team of six employees, the Service Manager will take a proactive and transformational approach in safety, productivity, continuous improvement, and environmental

issues as it relates to the plant and the department. The successful candidate will lead, organize, and develop plant level Engineering, Electrical, and Maintenance departments to ensure tactical and strategic goals are met. The role serves as a key resource in working with and providing direction for the automation needs and technology enhancements of the business.

What You Will Do:

• Establish an organized and systematic approach to the operational needs, equipment, training, etc.
• Participate in developing and managing the budget.
• Work with the Human Resources department to develop a trained and motivated workforce.
• Foster a culture of trust, teamwork, responsibility, high expectations and open communications.
• Focus on Continuous Improvement initiatives as they relate to the process, equipment, and cost.
• Assist in developing and administering procedures to ensure a safe and positive working environment.
• Follow and help improve Environmental Management, Quality Management, and Safety Management systems to improve Charter Steel’s performance.
• Work closely with Engineering Department on process improvement projects.
• Administer any process improvements or quality enhancement experiments.
• Develop improvement measures and tracking.
• Follow Environmental, Quality and Safety Management System procedures and requirements.
• Ability to meet the essential job requirements, with or without reasonable accommodation, as outlined in the job description

What You Will Need:

• Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, Mechatronics Engineering (or comparable), or equivalent combination to education and experience.
• Five plus years’ high level of accomplishments in facilities management or maintenance experience in a heavy manufacturing production facility.
• Three plus years’ success and accomplishment in supervision and leadership experience (preferably in electrical, maintenance, or plant engineering).
• Experience in developing direct reports and building strong functional teams.
• Demonstrated success in application of safety principles such as LOTO, Confined Space, Working at Height and Contractor Safety.
• Success in predictive and preventative maintenance systems.
• Skilled in Facility Engineering such as high and low pressure boilers, HVAC, air handling units, sanitary sewer and building maintenance.
• Able to problem solve in an efficient, effective manner using Continuous Improvement tools.
• Demonstrated skills in creating and maintaining department operating costs and project budgets.
• Proven project management experience, leading cross-functional teams, in the implementation and management of Continuous Improvement projects designed for production enhancement and cost control.
• Exceptional interpersonal and communication skills, with a focus on active listening and customer service.
• Strong understanding in plant quality systems, with a focus on internal and external customer impact.

Nice to Have:

• Bachelor’s Degree in Mechanical or Electrical Engineering with service emphasis in facilities management.
• Strong background in electrical systems and automation engineering.
• Experience in major capital project management.
• ISO 9000 / QS 9000 / TS16949 implementation and system maintenance experience.
• Computer / CAD system experience.

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