Job Description
Patient Care Coordinator
Company Overview
At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.
Responsibilities
Administrative Support: Perform a range of office tasks efficiently.
Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
Communication: Handle incoming calls and follow up with patients professionally.
Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
Office Environment: Maintain a clean, welcoming workspace.
Qualifications
High School diploma or equivalent required.
Preferred: 2 years’ experience in office administration, sales, or customer service.
Proficiency in MS Office.
Flexibility to work varying hours.
Competencies
Strong customer service orientation.
Team player with a positive, enthusiastic attitude.
Self-motivated, organized, and decisive.
Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.
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