Content Moderator - German - Hybrid Qormi or remote from anywhere in Malta Job at JUJUR, Malta, MT

VWJCTnJOZUhVaTc0RXBKK29EM0ZQa3NW
  • JUJUR
  • Malta, MT

Job Description

Position: Content Moderator

Location: Hybrid Qormi Malta (office) or remote from anywhere in Malta

Employment type: Fulltime


DUTIES AND RESPONSIBILITIES:

  • Review usergenerated content (e.g. sales ads)
  • Support users and answer their questions via email
  • Respond to customer inquiries on all topics related to the online marketplace
  • Participate in regular training sessions to learn and maintain expert knowledge of publication rules market trends and moderation best practices
  • Provide feedback to managers on trends common enduser mistakes and questions
  • Give an input on improvements of publication rules to improve user experiences
  • Follow communication procedures and policies
  • Evaluate and make decisions in accordance with defined policies and guidelines.

REQUIREMENTS:

  • Native / fluent in German both verbal and written. Fluent in English (minimum B2 level)
  • Previous experience in content moderation customer care and/or online business will be considered as an advantage
  • Computer literate with working knowledge of Microsoft Office applications
  • Flexible and able to make quick decisions in a dynamic environment
  • Conscientious and reliable
  • Strong attention to detail
  • Customer focused with willingness to assist
  • Team player.

BENEFITS:

  • Competitive salary and benefit package
  • Extra days of vacation on top of common allowance
  • Free fruit tea and coffee if you prefer working in the office
  • Ability to work from home when working late shifts and weekends
  • Free day transport to the office from certain areas within Malta
  • Team performance bonus and working from home allowance
  • Corporate discounts for gym memberships shops and taxis
  • Private Health Insurance eye care tests health and wellbeing professional support
  • Comprehensive training and constant feedback
  • Relocation support for international applicants.

Job Tags

Full time, Remote job, Work from home, Relocation package, Flexible hours, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Landmark Credit Union

Mortgage Loan Originator- Racine Washington Job at Landmark Credit Union

 ...Credit Union. NATURE AND SCOPE Reports to the Manager, Mortgage Lending. Strives to maintain Landmark Credit Union's...  ...mortgage rates and highest quality customer service. The Mortgage Loan Originator (MLO) serves as the initial point of contact with new and existing... 

Italiano

Italian Sous Chef — Lead Kitchen & Menu Design Job at Italiano

 ...dining restaurant in Scottsdale is seeking an experienced Sous Chef to assist the Executive Chef in managing kitchen operations. Ideal...  ...will have over 4 years of culinary experience, especially in Italian cuisine. Responsibilities include menu preparation, quality assurance... 

AECOM

Entry-Level Environmental Scientists - Networking Event with AECOM Atlanta, GA Job at AECOM

 ...Entry-Level Environmental Scientists - Networking Event with AECOM Atlanta, GA Work with us. Change the world. At AECOM, we're...  ...Data collection and analysis for environmental compliance, sustainability, and stormwater projects Environmental sampling (e.g., stormwater... 

Lean Layer

Salesforce Technical Consultant Job at Lean Layer

 ...Layer is the #1 Rated RevOps Agency on G2, and were doubling our consulting team over the next year. Our reputation is built on excellent...  ...we need to keep hiring excellent people. Were looking for Salesforce Consultants with deep Revenue Operations expertise to help our... 

Hendrick Health

Sterile Processing Tech I Job at Hendrick Health

 ...surgical supplies, instrumentation, and equipment, maintaining the sterile processing areas, and receiving and distributing surgical supplies and...  ...~ High School or equivalent. ~ Minimum Work Experience ~ No previous experience ~ Required Licenses...