Virtual Customer Assistant Job at Techcom, Inc., Indianapolis, IN

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  • Techcom, Inc.
  • Indianapolis, IN

Job Description

Job Description

Job Description

We are seeking a Virtual Customer Assistant to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description

At Techcom Inc., we craft cutting-edge interactive experiences that merge storytelling, design, and real-time technology. From tradeshow activations and product launches to immersive simulations and training tools, we deliver environments that captivate, inform, and inspire.

Company Description

At Techcom Inc., we craft cutting-edge interactive experiences that merge storytelling, design, and real-time technology. From tradeshow activations and product launches to immersive simulations and training tools, we deliver environments that captivate, inform, and inspire.

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