Job Description

Job Description

Job Description

Technical Assistant Organization: Lufthansa Technik Puerto Rico (LTPR)

Department: OPE FLSA

Classification: Non-Exempt (Hourly) EEOC

Job Category (5) Administrative Support Workers

I. Position’s Connections Position of the direct supervisor

Planning and Engineering Manager Positions of the direct subordinates

None

II. Description of the Position

Prepare reports, finishing (printing, sorting, etc.) technical documentation created by the engineer, processing of data and actively seeking improvements in the daily process of the department.

III. Essential Responsibilities

•Administrative assistance for Planning and Engineering (PE)

•Perform printing, checking, processing, sorting, and distributing job cards, network plans, reports, and other working documents.

•Perform data entry.

•Support and administer all organizational activities in PE

•Take an active role in the implementation of processes improvements within PE.

•Administer Maintenance Data (MD) and Maintenance Records (MR)

•Support CRS activities.

•Performs scanning of job cards.

•Control of job card closure.

•Input data in computer system for historic and statistical analyzes and evaluations.

•Scan, OCR, sort and convert in Word / Excel format, paper, or PDF documents.

•Print and attach necessary references to the job cards.

•Administer the Technical Library (On-going administration of the library).

•Register and revise MD.

•Perform Project Preparation in terms of MD.

•Perform MD Control Activities

•Cooperate and support with IT Department regarding MD and MR

•Ensure all document revisions are incorporated.

•Collect and de-activate the assigned documentation after maintenance check completion.

•Update and distribute maintenance data in hard copy format.

•Archive MD

•Address additional maintenance data demands during project layover (assisting production with MD problems including requests for additional MD)

•Control of MD flows to the production sites under Production System

•Perform audit of MD usage in the bays regarding Central Standards and Restrictions.

•Administer customer requests regarding MD and Maintenance Records as per contract.

•Provide daily input regarding availability and usage of project documentation.

•Perform visual check of JCs.

•Close JCs in SAP

•Snag problematic JCs and hand them back to Production System for correction.

•Handle Level 1 and Level 0 reports.

•Scan incoming customers JCs.

•Provide Job Card manual control during “SAP down” procedures.

•Digitalize Job Cards and other Work Documents for archiving and check consistency of the archived work packs in accordance with relevant procedures.

•Provide support to OSP regarding sorting and attachments of job cards.

•Ensure EASA Part - 145 compliance in technical library.

•Close cooperation with Production System to permanently improve the maintenance processes.

•Administer and coordinate Technical Library as required.

IV. Other Responsibilities

•Maintains working area clean and organized.

•Comply and ensure compliance with company policies, procedures, local and federal regulations.

•Perform other tasks and projects, as requested.

•Ensure adherence to compliance culture requirements.

V. Education, Skills, and Competencies

•High School Diploma and at least 1-year College in office systems or data management.

•Minimum 1-year related experience.

•Understanding and experience in handling and control of maintenance data and revisions, (preferred)

•Excellent PC skills – Microsoft Office applications (especially Excel).

•Fluent in English and Spanish (both written and spoken).

•Be able to work neatly and accurately.

•Be able to work under time pressure.

•Be methodical and well organized.

•Be able to work independently and be initiative driven.

•Be an effective communicator within a team.

•Be a team player.

•Working knowledge of the ATA Chapter system preferred.

•Have good working knowledge of SAP and m/job cards, preferred.

VI. Working conditions

•Office environment. This job operates in a professional office environment.

This role routinely uses standard office equipment such as computers, phones, photocopiers, fax, scanner and filing cabinets.

Extended hours, holidays and weekends work are required as needed, and the employee should be prepared to work outside of standard business hours when necessary to meet organizational needs.

The workspace may range from a desk in an open layout cubicle, a private office or working remotely from home.

Being a international company, there will be a linguistic diversity.

The temperature will be in a comfortable range. Sometimes it may be colder than normal.

Available to travel abroad.

VII. Physical Demands (if applicable) The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, walk, sit, squat, bend, and talk and hear.

• Must be able to use a computer keyboard, mouse, and office equipment.

• Specific vision abilities required by this job include close vision, distance vision and color vision and ability to adjust focus.

• Sitting for Extended Periods: the job requires prolonged periods of sitting at a desk or computer.

• Computer Use: the position involves extensive computer use, including typing, using a mouse, and staring at a screen for extended periods.

• Lifting and Carrying: the job requires lifting or carrying items, even if they are relatively light, like office supplies, files, or equipment.

• Repetitive Motions: there are repetitive motions involved, such as typing, filing, or data entry.

• Standing or Walking: While office jobs are generally sedentary, there may be occasions when standing or walking is required, such as during meetings or when using office equipment.

• Communication Skills: communication is essential in an office setting. Include any relevant requirements for speaking, listening, and effective communication.

This job description reflects management’s assignment of essential functions; it does not exclude or restrict the tasks that may be reasonably assigned.

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