Job Description

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC's 60+ operating units across the globe. BTS's wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.

Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “ What's Next ” in our industry and beyond.

With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.

Berkley Technology Services: Right Team, Right Technology, Simple and Secure.

We are seeking a dynamic Software Engineer to join our Sales & Marketing team as a technical leader. In this role, you will leverage your expertise to design and develop software applications, including CRM systems, that drive our Sales & Marketing initiatives. You will play a pivotal role in maintaining and enhancing our existing applications and infrastructure. By collaborating closely with cross-functional teams, you will ensure our technology solutions align with business needs, setting development standards that foster innovation and modernization. If you are passionate about technology and eager to make a significant impact, we want to hear from you!

• Develop and maintain software applications for Sales & Marketing.
• Utilize Azure, Azure Service Bus, and Data Factory for cloud solutions.
• Implement and manage Power Platform solutions (Power Automate, Power Pages, Power Apps, Dataverse).
• Design and maintain MS SQL Server databases, ensuring data integrity.
• Collaborate with stakeholders to gather requirements and deliver solutions.
• Provide exceptional customer service and adapt to new technologies quickly.
• Solve complex problems and perform detailed analysis.
• Work effectively in a virtual team environment.
• Understand CRM and marketing system processes and interfaces.
• Design new system functionality with a focus on performance and stability.
• Review business requirements to leverage CRM and marketing technology.
• Define development standards and design patterns.
• Collaborate with business analysts, developers, other engineers, stakeholders and end users.
• Provide high-quality customer support and on-call production system support.
• Travel approximately 5-10%.

• 3+ years of software development experience.
• 3+ years of experience with cloud computing platforms, particularly Azure, Azure Service Bus, and Data Factory.
• Bachelor's degree with emphasis in related field or equivalent experience.
• Experience with Power Platform, including Power Automate, Power Pages, Power Apps, and Dataverse.
• Relational database experience with MS SQL Server.
• Experience with data loads.
• Ability to thrive and produce results with little or no supervision in a fast-paced environment.
• Excellent communication skills with the ability to interact seamlessly at all levels with both technical and business stakeholders.
• Strong customer service focus and sense of urgency.
• Ability to quickly adapt and learn new technologies and systems.
• Superior problem-solving and analytical skills.
• Ability to function as a valuable team member inside a virtual collaboration environment.
• Must have demonstrated the capability of meeting the key accountabilities or have the ability to learn/perform them.

• Preferred Qualifications:
• Experience with Microsoft Dynamics 365 CRM or Salesforce Development.
• Experience designing enterprise CRM system interfaces.
• Experience working with Microsoft Co-Pilot.
• Agile/Scrum team exposure and experience.
• Knowledge of the P&C Insurance Industry.
• Experience working with .Net applications.
• Working knowledge of Entity Framework.
• Experience with Atlassian tools.

Behavioral Core Competencies

• Critical Thinking
• Customer Service Oriented
• Technically Astute
• Business Knowledge
• Influential
• Conceptual Thinking
• Personal Ownership

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