Job Description

Your Role

Blue Shield of California is looking for a principal-level Application Developer to join our IT Application Services team. The candidate will be the subject matter expert for the Operations portfolio responsible for the definition & ownership of our real-time streaming claim event processing services & cloud integration platform. The Salesforce–Principal Developer will report to Manager-IT Development under the COE (Center Of Excellence) organization and will work with the matrixed portfolio and business teams. This individual will lead technical training, define & enforce standards, and serve as the expert developer & lead consultant responsible for assuring real-time solutions built within the portfolio are highly secure, performant, and robust. This includes effective communication & influence of IT, business, and vendor partners to provide solutions that optimize cost, quality, security, and fit for purpose.

Your Work

In this role, you will:

• Lead the implementation of the tech design based on the Enterprise architecture and solution design.
• Lead end to end solution delivery of small to medium scale projects to ensure the outcome design meets functional and non-functional requirements.
• Review and analyze data to predict future needs and devises enhancements.
• Act as the technical lead that drives the successful integration of application systems, projects and enhancements.
• Instruct, direct, mentor, and monitor the technical work of projects senior staff.
• Will be expected to be a technical champion and advocate for the optimization of Salesforce solutions needed to support Blue Shield’s growth and financial goals.
• Will serve as IT representative in cross-organizational initiatives that serve to drive scale (growth), cost optimization, quality, and end-user experience.
• Serve as technical owner for major initiatives impacting the Health Solutions portfolio - establishing trusted relationship with business partners, internal IT organization, other IT portfolio leaders, and key suppliers’ technical teams.
• Lead solution design and development activities on concurrent complex projects with product, solution, and cross portfolio teams.
• Provide technical leadership in establishing a competency center that educates other IT professionals on service & cloud-based design & development practices.
• Demonstrate experience in seeking and locating information across the industry to understand new and related Salesforce.com technologies, including AppExchange and partner products.
• Effectively communicate approach, value, risk, alternatives, and status of goal progress with executive & senior management, business sponsors, and product managers.
• Promote relevant software development tools, industry protocols, troubleshoot & support procedures, monitor quality controls, and suggest improvements.
• Self-directed, works with limited management direction and exercise considerable latitude in determining technical objectives of assignment.
• Applies significant knowledge of IT and healthcare industry trends.
• Should be able to demonstrate ability to formulate strategies, communicate and build alignment on concepts from ideation to execution.

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience.
• Requires at least 10 years of prior relevant experience.
• Hands-on design, coding, integration, and deployment experience in Salesforce, with minimum 3+ years of experience on Vlocity Industry-Cloud applications is required.
• Experience in Vlocity application including OmniScripts, DataRaptors, Calculation Procedure, Rate matrices, Integration Procedure, Vlocity Templates, Vlocity Cards, Angular JS, JavaScript, CSS, HTML, and LWC is required.
• End to end Vlocity project implementation experience is preferred.
• Salesforce Custom application development with Integrations is a must.
• Extensive experience in Salesforce configuration and development including Workflows, Process Builder, Apex (classes and triggers), Visual Force page, Lightning Components.
• Salesforce Community implementation experience is preferred.
• ​Experience in Health Insurance, basic and advanced Rate Quote, Health Insurance data model and services is highly desirable. Should be able to understand product models and capabilities​.
• Experience in Application Integration​, design and applying to the Vlocity techniques such as Integration Procedures, Apex​ is required.
• Should possess very strong technical acumen & deep working knowledge of Agile Methods, Service Architecture, and enterprise Cloud Integration.
• Demonstrate required experience with advanced Salesforce.com development tools and techniques such as Apex, custom development, triggers, JavaScript, APIs, JSON, sObjects, SOQL, and SOSL.
• Experience with interfaces using cloud platforms such as Azure or AWS is highly desirable.
• Experience working with Source Controls, GitHub, Jenkins, Azure, AWS and other CI/CD pipeline utilities & concept in a DevSecOps environment is highly desirable.
• The ability to influence, collaborate, and build relationships with key stakeholders, vendors, and cross-functional teams is key to success.
• Healthcare experience in Membership, Enrollment, Provider claims processing & payments is preferred (Facets, FHIR).

Pay Range:

The pay range for this role is: $ 145200.00 to $ 217800.00 for California.

Note:

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

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