Job Description

Job Description

Job Description

Overview

As the Sales and Marketing Director for Love, Quin Boutique, you will play a pivotal role in driving business growth and enhancing our brand presence. You will be responsible for creating and implementing effective marketing strategies, managing the sales team, and ensuring a exceptional shopping experience for our customers. Your primary goal will be to increase sales, build customer loyalty, and promote our boutique as a fashion destination for women. The ideal candidate will possess a strong background in retail sales, marketing strategies, and customer service.

Key Responsibilities

Marketing Strategies:

• Manage the boutique's online presence, including the website, social media, and email marketing.
• Develop and implement comprehensive sales and marketing strategies to increase market share and drive revenue growth.
• Monitor competitor activities and adjust strategies accordingly to maintain a competitive edge.
• Conduct market research and analyze customer trends to identify opportunities for growth.
• Create and manage advertising campaigns both online and offline.
• Organize and host in-store events to drive foot traffic and community engagement.

Sales Management:

• Manage the sales team, providing guidance, and support to achieve sales targets.
• Train and onboard new sales staff, ensuring they provide exceptional customer service.
• Monitor sales performance and provide regular performance feedback to team members.
• Develop and implement sales strategies to maximize revenue and profitability.
• In-store role with direct customer interaction.

Visual Merchandising:

• Oversee the visual presentation of the boutique, ensuring that displays are visually appealing and aligned with our brand image.
• Implement seasonal changes and create eye-catching displays to attract customers.
• Manage inventory levels and coordinate with the Owner to ensure a well-stocked boutique.

Customer Experience:

• Foster strong relationships with customers to enhance satisfaction and loyalty.
• Maintain a strong customer relationship to enhance customer loyalty and retention.
• Ensure that all customers receive exceptional service and a personalized shopping experience.
• Handle customer inquiries, complaints, and feedback, resolving issues promptly and professionally.

Reporting:

• Generate regular reports on sales, marketing, and customer engagement metrics.
• Provide insights and recommendations based on reports to improve business strategies.
• Monitor sales goals and implement strategies to boost revenue.

Experience

• Bachelor's degree in Marketing, Business, or a related field.
• Proven experience in marketing and sales management, preferably in the retail or fashion industry.
• Strong understanding of marketing principles, trends, and digital marketing strategies.
• Excellent leadership and team management skills.
• Exceptional communication and interpersonal skills.
• Proficiency in using marketing tools and software (Square Retail, Canva, etc.)
• Creative thinking and problem-solving abilities.
• Strong attention to detail and organizational skills.
• Exceptional customer service skills with the ability to build rapport with clients.
• Experience managing teams and driving performance in a fast-paced environment.

Why Work With Us?

Join our vibrant women’s boutique in the heart of downtown Charleston! We offer a fun, stylish, and creative work environment where you’ll have the opportunity to lead, grow, and make an impact on our expanding business. As our Sales & Marketing Director, you’ll have the freedom to showcase your creativity through fashion, social media, and marketing, while building strong relationships with customers and the local community.

Enjoy competitive pay, employee discounts, and career growth opportunities, all while working in a fast-paced, fashion-forward setting on historic North Market Street. If you’re passionate about retail, social media, and driving sales, this is the perfect opportunity to turn your skills into success!

Join our vibrant women’s boutique in the heart of downtown Charleston! We offer a fun, stylish, and creative work environment where you’ll have the opportunity to lead, grow, and make an impact on our expanding business!

Company Description

Join our vibrant women’s boutique in the heart of downtown Charleston! We offer a fun, stylish, and creative work environment where you’ll have the opportunity to lead, grow, and make an impact on our expanding business!

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