Job Description
Job Description
Patient Care Coordinator / Dental Call Center (A Hi-Tech Dental Implant Center)
Location: Louisville, KY
Compensation: $45,000 – $60,000 base + Bonus Potential ($65,000–$90,000+ total earnings)
Schedule: Full-time, Monday–Friday
We’re seeking a Patient Care Coordinator to join a rapidly growing, state-of-the-art dental implant center in Louisville. This is a phone-driven, sales-focused position where success comes from persistence, professionalism, and the ability to build trust quickly over the phone.
Key Responsibilities
- Make outbound calls to follow up with leads and schedule consultations
- Handle inbound calls with professionalism and urgency
- Build trust and educate patients on treatment options, creating urgency to book
- Consistently follow up with prospects to keep them engaged and moving forward
- Track and manage leads in the CRM and monitor performance metrics
- Support marketing and lead-generation activities
What We’re Looking For:
- 3+ years of proven phone sales or call center experience
- Dental Office experience
- Dental Office Scheduling experience, ideally for Implant or All-on-X related treatments.
- Confident, persuasive communicator who thrives on the phone
- Driven, self-motivated, and goal-oriented
What’s Offered:
- Base salary $45K–$60K
- Performance bonuses with earnings potential $65K–$90K+
- Benefits package, PTO, Paid Holidays, 401K
- Growth opportunity in a high-tech healthcare environment
Job Tags
Full time, Work at office, Monday to Friday,