Overnight Call Center Specialists Job at notifyMD, Chesapeake, VA

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  • notifyMD
  • Chesapeake, VA

Job Description

Job Description

Job Description

notifyMD is eagerly awaiting your application for our Full Time Overnight Positions!

Call Center Specialists at notifyMD provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.

Customer service experience is a plus, but not required.

This is an in office position.

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more

Our benefits for Full Time Employees include:

  • Employee Stock Ownership
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance policy
  • Legal Assistance

Compensation: $17.50 / Hour

Shifts Offered:

  • Overnight hours (10p/11p to 7a/8a)
  • Full Time - 40 hours per week
  • Must be available to work a weekend day (Sat or Sun each week)

You will complete your training during the day / evening before you move into the overnight shift.

Don't miss out on this opportunity - Apply Today!

Job Posted by ApplicantPro

Job Tags

Full time, Shift work, Weekend work, Afternoon shift,

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