Office Representative - State Farm Agent Team Member Job at Evan Brown - State Farm Agent, Lubbock, TX

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  • Evan Brown - State Farm Agent
  • Lubbock, TX

Job Description

Job Description

Job Description

Benefits:

  • Competitive salary
  • Free food & snacks
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As a Office Representative - State Farm Agent Team Member with Evan Brown - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answering the phones.
  • Follow up with customers about billing and documents needed through text, email, phone calls.
  • Post relevant materials about the office and State Farm on social media.
  • Provide prompt, accurate, and friendly customer service.
  • Assist agent and agent team members as needed.
QUALIFICATIONS:
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
BENEFITS:
  • Hourly pay
  • Growth potential/Opportunity for advancement within my office
  • Valuable career-building experience
  • Great hours

Job Tags

Hourly pay,

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