Office Assistant Job at Ocean Havens, Charlestown, MA

VUxOT3J0NktYaTc2RUpSOHBUUExOa1lRd1E9PQ==
  • Ocean Havens
  • Charlestown, MA

Job Description

Charlestown Marina LLC is seeking to fill the position of Office Assistant. The office assistant is responsible for directing and assisting front office operations in the marina’s continuing effort to deliver outstanding guest services and financial profitability. The ideal candidate will thrive in a highly demanding/fast-paced environment. Customer service experience and great communication skills are a must. Tasks must be handled professionally and efficiently. Exceptional interpersonal skills are required as you will be developing relationships with existing, as well as, future clients. This position reports directly to the Marina Director. Duties include (but are not limited to):

  • Overseeing the full execution of the marina office
  • Processing new and existing reservations through phone, email and 3rd parties
  • Maintaining all inventory of supplies and merchandise
  • Daily financial reconciliation
  • Maximizing occupancy of Marina by working closely with the Office Manager and Marina Director
  • Welcoming Marina guests in a courteous, efficient, and friendly manner, both face-to-face and on the phone; and insuring guest needs are being met
  • Providing recommendations and concierge service
  • Other duties as assigned by management
* Qualifications:
  • Detail oriented, organized, efficient
  • Concierge, hospitality or food service, experience a plus
  • Must be a team-oriented multitasker committed to delivering a first-class marina experience.
  • Able to operate successfully in a cross-functional and exceptionally busy environment
  • Proficient in Microsoft Suite, especially Outlook, Word and Excel
  • Knowledge of QuickBooks preferred
  • Prefer two years reception or management experience or bachelor’s degree in Marina or Hospitality Management. Ability to work holidays and weekends is necessary. Flexibility is a plus. Full training is provided.
Charlestown Marina is 350 slip first-class marina on Piers 6 and 8 in the Charlestown's Navy Yard. We welcome both seasonal and transients’ boats ranging in size from 18ft to 400ft. Our marina operates year-round and we have 100 live-aboard vessels throughout the winter season. Charlestown Marina is part of Ocean Havens LLC, a marina and hospitality company that owns and operates Boston Yacht Haven Inn & Marina, Boston Harbor Shipyard and Marina, Fan Pier Marina, India Wharf Marina, Provincetown Marina and more. A perfect opportunity for someone looking to grow and develop in a first-class marina/hospitality business. Pay is commensurate with experience. Please include cover letter with resume.

Job Tags

Full time, Seasonal work, Winter season, Weekend work,

Similar Jobs

Environmental Resources Management (ERM)

Consulting Associate, Geologist or Engineering (Entry Level) Job at Environmental Resources Management (ERM)

Consulting Associate, Geologist or Engineering (Entry Level)ERM is looking for a motivated, detail-oriented Consulting Associate, Geologist...  ...with the law.Who We Are:As the largest global pure play sustainability consultancy, we partner with the worlds leading... 

UPP Florida Careers

Parking Lot Attendant Job at UPP Florida Careers

 ...Description Description: UPP Global is a growing full-service parking management company with expertise in all verticals of parking....  ...with over 300 locations! We are looking for a Parking Lot Attendant for residents and visitors utilizing paid parking facilities under... 

The Dog Stop Knoxville, Tennessee

Canine Handler Job at The Dog Stop Knoxville, Tennessee

 ...Job Description Job Description You must be available to work Weekends and Holidays! The Dog Stop Knoxville is looking for enthusiastic Canine Handlers to join their team. Knowledge of the dog care industry is a plus but not required provided the candidate is capable... 

Aulani, A Disney Resort & Spa

Custodial - Full-Time, $28.78/Hour Job at Aulani, A Disney Resort & Spa

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: ~100% full coverage of healthcare for you and your eligible dependents ~ Tuition paid upfront at network schools ~ Free lunch ~ Free parking ~ Free theme park admission... 

Kellermeyer Bergensons Services

Custodian / Cleaner Job at Kellermeyer Bergensons Services

 ...essential facility services in North America to help clients maintain clean and healthy operations. With a culture driven by our corevalues...  .../ Cleaner: Cleans rooms, hallways, restrooms, locker rooms, offices, stairways, and windows. Sweep, remove debris, clean spills,...