Job Description
**Job Title:** Luxury Travel Advisor - Africa Specialist
**Salary:** Competitive
**Position Overview:**
We are on the lookout for a passionate and seasoned Luxury Travel Advisor specializing in African itineraries to join our dynamic team. This role primarily involves collaborating with our travel agency partners who cater to a discerning luxury clientele. As a Luxury Travel Advisor - Africa Specialist, you will cultivate strong relationships, craft custom travel itineraries, and exceed sales milestones. Ideal candidates will possess excellent organizational and time management skills as this role involves a high volume of inquiries and engagements.
**Who We Are:**
Creating and managing a 5-star vacation experience requires a blend of expertise, creativity, and an unwavering attention to detail. Our dedicated team of travel professionals is committed to delivering exceptional luxury travel experiences for advisors and their exclusive clients around the globe.
**What We Do:**
- Serve as a trusted partner to luxury travel advisors worldwide, providing invaluable support and knowledge.
- Ensure that travel advisors have the resources they need to excel in their business.
- Enhance the travel experience with our expertise, passion, integrity, and meticulous attention to detail.
- Engage in the behind-the-scenes work necessary to make our clients shine.
**Responsibilities:**
- Serve as the main point of contact for partner travel agencies and their luxury clientele, delivering personalized, attentive, and informative services.
- Use persuasive communication skills and excellent closing techniques to turn leads into bookings.
- Develop custom luxury travel itineraries that match client preferences, ensuring they enjoy memorable and seamless experiences.
- Exhibit a strong drive to manage a high volume of inquiries and consistently achieve and surpass sales targets.
- Proactively address client questions, manage feedback, and resolve any issues throughout the booking process, always being available for assistance.
- Build and nurture relationships with partner agencies through effective communication, regular updates, follow-ups, and supportive engagement, fostering repeat business.
- Maintain accurate and organized records of client interactions, travel preferences, and bookings in our internal CRM system.
- Stay informed on the latest trends, destinations, and developments in luxury travel to provide clients with well-informed recommendations.
**Requirements:**
- A minimum of 3 years of experience as a Travel Agent specializing in African itineraries, with a proven track record in sales (a passion for Africa is essential!). Familiarity with Southern Africa is a must, with knowledge of East Africa being a considerable bonus.
- Experience using Wetu, or similar itinerary-building software, is highly preferred.
- Understanding of margins vs. markups is beneficial.
- Strong problem-solving skills to tackle challenges and ensure client satisfaction as their primary point of contact during travel.
- Excellent relationship-based sales skills, demonstrated success in exceeding sales targets.
- Exceptional organizational and time-management skills to juggle multiple responsibilities effectively.
- Keen attention to detail, enabling personalized recommendations that cater to client tastes.
- Proficient computer skills, with experience in CRM systems and travel reservation software.
- Ability to work both independently and collaboratively within a team, showing self-initiation and motivation.
If you are a passionate and driven professional with a background in sales and luxury travel focusing on the African continent, we invite you to apply for this thrilling opportunity. Join our team and help craft unforgettable African-inspired luxury travel experiences for our elite clients!
**Note: Remote work options available.**
Employment Type: Full-Time
Salary: $ 65,000.00 85,000.00 Per Year
Job Tags
Full time, Remote job, Worldwide,