Job Description

About FreshDirect

At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s home – faster, fresher, and smarter than anyone else.

We are not just a food company – we are a technology powered, customer obsessed team building the most innovative end to end food supply chain in the industry. From proprietary routing systems to our state of the art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience and care.

We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers’ door at peak freshness. It’s grocery shopping reimagined and we are just getting started.

If you are passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build future of food with us.

The Role

An Industrial Engineer – Continuous Improvement is responsible for analyzing, optimizing, and enhancing operational processes to drive efficiency, reduce waste, and improve overall productivity across an organization. This role plays a critical part in identifying opportunities for improvement using data-driven methodologies and implementing sustainable solutions that align with business goals.

What You’ll Do

• Utilize data analytics and modeling techniques to identify opportunities for process optimization and cost reduction within the function.
• Develop and implement scheduling algorithms and methodologies to optimize distribution schedules.
• Demonstrate strong continuous improvement knowledge and application of toolkit.
• Develop and ensure compliance to Standard Operating Procedures (SOP)
• Support plant and transport project improvement initiatives.
• Lead and drive the change process.
• Work with partners and SME (subject matter experts) to identify and resolve any concerns related to the processes and systems.
• Be the operations representative for system change management.
• Flexible schedule and availability during critical times and peaks of the year including project roll out periods.
• Design and implement efficient solutions including but not limited to capacity, productivity, quality and service.
• Collect and analyze data to quantify and validate process improvements.
• Manage projects from start to finish, including cost justification, project planning, execution, training, and go-live support.

Qualifications & Skills:

• Bachelor's degree in industrial engineering or related field
• Ability to work well with cross-functional teams and lead individuals who are not direct reports
• Comfortable juggling and coordinating multiple projects across several channels simultaneously
• Enjoy operating in a fast-paced, dynamic environment under time constraints.

Preferred Qualifications:

• Master’s degree in industrial engineering or related field
• Experience working in a union environment
• Experience working with an automated system.
• Experience with WMS, SAP, data analysis & SQL
• Experience in operations, logistics, warehousing or manufacturing
• Able to write for and work with a wide range of audiences, from executives to line workers

• What we offer:
• The expected compensation for this role is $64,350 - $70,820 , depending on experience and qualifications. Final compensation will be discussed during the interview process.
• Time Off: PTO, Safe & Sick Time, and Paid Holidays.
• Health Benefits: Medical, vision, dental and voluntary disability benefits.
• Financial Benefits: 401(k) + employer match and life insurance.
• Location: Our state-of-the-art campus is located in the Bronx, featuring an on-site gym, cafeteria and an employee market. We offer free on-site parking and provide an employee shuttle service from nearby MTA stations.
• People Investment: We offer job training to our operations and transportation team members to facilitate career advancement. Additionally, we invest in leadership development programs that provide opportunities for professional growth. We have also partnered with local colleges to offer tuition discounts.
• Perks: Employees can take advantage of a 20% employee discount on online orders and at our wine store. Our on-site employee market showcases our products at substantial markdowns. Additionally, we organize vendor spotlights and engagement events that give employees the opportunity to experience our products firsthand.

Our Culture

We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

Equal Opportunity

We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization changes.

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