Job Description

Job Description

Job Description

Description:

Position Summary

The HR Manager – Distribution Center is responsible for overseeing all HR-related functions within the DC, with a strong emphasis on employee relations, workforce engagement, and regulatory compliance. This is a very hands-on role, requiring daily presence and interaction on the floor with employees and managers. The HR Manager serves as a key partner to DC leadership to support a productive, safe, and inclusive work environment. They ensure consistent application of policies, address employee concerns proactively, and promote positive employee experiences at all levels.

This is a full-time, on-site role based in the distribution center, Monday through Friday.

Key Responsibilities

· Serve as the primary point of contact for all employee relations matters including coaching, discipline, conflict resolution, investigations, and terminations.

· Partner with DC leadership to foster a positive work culture through clear communication, coaching, and engagement initiatives.

· Partner with staffing agency to manage temporary headcount, ensuring alignment with productivity needs.

· Be the primary point of contact for payroll and benefits-related inquiries, supporting employees with timely and accurate information.

· Lead site-specific initiatives for employee engagement, retention, and recognition.

· Provide HR support for daily DC operations such as attendance management, corrective actions, and accommodations.

· Collaborate with safety and operations teams to ensure a healthy, safe, and compliant workplace.

· Investigate and resolve complaints regarding harassment, discrimination, or other sensitive concerns; maintain thorough documentation and reports.

· Interpret and apply federal, state, and local employment laws to ensure policy compliance and mitigate risk.

· Conduct training for supervisors on key topics including performance management, documentation, conflict resolution, and compliance.

· Partner with the corporate HR team on benefits administration, performance management cycles, and company-wide initiatives.

· Support implementation and communication of policy changes at the site level.

· Represent HR during audits, legal inquiries, or investigations as required.

· Support the full-cycle recruitment process for hourly and salaried DC roles—source, screen, interview, and onboard qualified candidates to meet operational needs.

· Manage and provide day-to-day supervision and development for an on-site HR Assistant.

Required Skills and Competencies

· Strong interpersonal and communication skills with the ability to build trust and credibility at all levels.

· Practical knowledge of employee relations and conflict resolution in an industrial, manufacturing, or distribution setting.

· Ability to make sound decisions under pressure, while balancing employee advocacy with business objectives.

· Excellent organizational and problem-solving skills; able to manage multiple priorities effectively.

· Discretion and professionalism when handling confidential matters.

· Proficient in Microsoft Office and experience with HRIS systems (Paylocity, or similar).

· Bilingual (English/Spanish) a plus.

Education and Experience

· Bachelor’s degree in Human Resources, Business, or related field required.

· 10 years of progressive HR experience, preferably in a distribution environment.

· SHRM-CP or SHRM-SCP certification highly preferred.

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