Job Description

Job Description

We are seeking a motivated and experienced Fire Alarm Field Technician to join our team. In this role, you will provide technical field support and service to our customers. You will be responsible for troubleshooting and resolving customer issues, conducting on site installations and repairs, as well as on-going training for customer personnel. As your employer, we will subsidize 82.5% of the cost of your medical benefits. Other benefits are available for purchase by the employee, i.e. vision, dental, etc... New hires receive 15 days of PTO to start beginning January 1. Prorated prior to January 1. PTO increases with years in service. Employees are paid for 10 company holidays. If you are an ambitious and self-motivated professional with a strong background in firm alarm safety products, we would love to have you as part of our team.

The Fire Alarm Field Technician is responsible for the following:

• Coordinate with contractors in the process of installation of fire alarm systems sold by our company
• Perform system commissioning on fire alarm systems including loading software programs and implementing modifications as necessary
• Conduct testing and inspect fire alarm systems under maintenance agreements
• Troubleshoot and repair network hardware and software issues
• Identify code and non-conformance issues
• Makes recommendations regarding both systems installations and service contract facilities
• Generate detailed daily reports, using Company software, on activities completed, deferred and those requiring further action or material
• Support emergency on-call assignments based on rotational schedule
• Support 2nd & 3rd shift work

The qualified candidate for a Fire Alarm Field Technician should possess the following requirements:

• A minimum of 3 years experience in the installation and maintenance of Fire Safety Products
• Knowledge of Fire alarm system programming
• Certification of Flordia Fire alarm system agent (FASA)
• Knowledge of Siemens Fire Alarm Equipment 
• Support 2nd & 3rd shift work
• National Institute for Certification in Engineering Technology (NICET) Certification Requirements Level I
• Associates degree in Electronics or related field or equivalent experience in the installation and maintenance of low voltage electronic systems
• Fluent in English
• Must be legally authorized to live within the United States
• Must be legally authorized to work within the United States 
• Must be a legal citizen of the United States
• Excellent customer service skills
• Strong verbal and written communications skills
• The ability to read architectural and engineering drawings and prints
• Skilled in the PC applications in a client/server environment
• Ability to work independently and in team environment
• Ability to lift seventy-five (75) pounds unassisted
• Ability to work on a lift up to 40 feet
• Knowledge of safety regulations and procedures
• Must have valid state drivers license and good driving record

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