Evening Customer Service Representative Job at Affiliated Monitoring Inc, Houston, TX

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  • Affiliated Monitoring Inc
  • Houston, TX

Job Description

Job Description

Job Description

Description:

Pay: $16.00 per hour plus performance bonuses and incentives

6-week Training starts November 11, Monday to Friday 11am-7:30pm

Full-time evening or overnight schedule choices available, weekends (Saturday and Sunday) required

Located in the Hobby Airport Area of Houston, Texas, Affiliated Monitoring is the leading provider of live agent monitoring services and technology. By joining Affiliated Monitoring, an award-winning company, you will work with a team of alarm and emergency monitoring industry recognized experts, continuously learn new skills, and work together to save lives!

This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America. We are proud to partner with nationally recognized secruity, PERS, and IoT providers to unique technology startups. You will be the first line of defense for our partners by providing real time assistance in order to protect their lives and properties.

Requirements:
  • 1+ years of call center or customer service experience required
  • HS Diploma or GED required
  • Must be able to attend full 6-week daytime training, Monday – Friday 11am-7:30pm
  • Must be able to work on the weekends, Saturday and Sunday
  • Comfortable using a computer and modern technology
  • Ability to work in a fast-paced call center environment
  • Excellent verbal and written communication skills
  • Detail oriented and strong attention to detail
  • Enjoy learning new skills and applications
  • Access to reliable transportation

About Affiliated Monitoring

Affiliated Monitoring keeps millions of people safe by monitoring the health and security systems that protect them. Recently awarded our industry’s highest honor, and with over forty years of success, we are able to leverage today’s technologies to enjoy continued aggressive growth. We are based in New Jersey and Texas, while serving clients nationally.

In our offices, you will find a lively and professional atmosphere. We are committed to providing healthy work/life balance for our employees, which reflects in their enthusiasm for the company. We’d love to give you the opportunity to work here, with some of the best and brightest, protecting people and their livelihoods.

We are committed to a diverse and inclusive workforce, one that reflects the varied communities we serve. The services we offer and the products we build greatly benefit from a range of perspectives, which can only come from diversity of all types at all levels of the organization. We strongly encourage women, veterans, people with disabilities, people of color, and trans- and gender nonconforming candidates to apply.

Affiliated Monitoring is an Equal Opportunity Employer. Here, we believe that treating everyone with empathy and respect is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

Benefits

Affiliated Monitoring is proud to offer full comprehensive medical, dental, and vision coverage along with a 401(k)-retirement plan, company-paid life insurance, and more.

Job Tags

Hourly pay, Full time, Night shift, Weekend work, Sunday, Saturday, Afternoon shift, Monday to Friday,

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