Job Description

Job Description

Job Description

About Us
We are a well-established, patient-centered multi-specialty dental practice in the SF Financial District. We are dedicated to providing exceptional care across a range of services, including General Dentistry, Orthodontics, Endodontics, Periodontics and Oral Surgery. Our team values professionalism, compassion, teamwork, and outstanding patient service. We are seeking an enthusiastic and detail-oriented Patient Coordinator to join our team.

Position Summary

The Patient Coordinator serves as the first point of contact for patients and plays a key role in creating a welcoming, smooth, and efficient experience. This role includes scheduling, financial arrangements, managing patient communication, coordinating treatment appointments among specialties, and assisting with administrative tasks that support overall practice operations.

Responsibilities

• Greet patients warmly and ensure a positive check-in/check-out experience
• Answer phone calls, return messages, and manage patient communication
• Schedule and confirm appointments across multiple specialties
• Verify insurance benefits and accurately enter patient information
• Assist with treatment plan coordination and follow-up
• Collect co-pays and handle basic billing inquiries
• Maintain organized records and ensure HIPAA compliance
• Collaborate effectively with clinical and administrative staff
• Support practice flow and respond to daily operational needs

Qualifications

• Previous dental patient coordinator experience preferred
• Knowledge of dental terminology and insurance
• Strong communication and interpersonal skills
• Highly organized with excellent attention to detail
• Ability to multitask in a fast-paced environment
• Proficiency with Open Dental, FLEX and Dental Intel preferred
• Professional, friendly, team player and patient-focused demeanor

What We Offer

• Competitive pay based on experience
• Health benefits
• Paid Vacation and Holidays
• 401k
• Supportive, team-oriented work environment

• Cosmetic
• General Practice
• Endodontic
• Oral Surgery
• Orthodontic
• Periodontics
• Prosthodontics
• Insurance
• PPO
• Scheduling
• Treatment Planning
• Open Dental
• Dental Intel

• Medical
• Dental
• 401k
• PTO
• Bonuses

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