Customer Service Representative page is loaded **Customer Service Representative**
**Customer Service Representative**
locationsOmaha, Nebraska time typeFull time posted onPosted 29 Days Ago job requisition idR-10247786 **Job Title**
Customer Service Representative**Job Purpose**
**Job description**
****$1000 Progression bonus!! Ask your recruiter about details.****
**Start Date: December 6, 2021**
**Pay:$15.75 an hour - 17.00 an hour based on experience**
**Schedules are all CST*** : ***6:00 am 2:30 pm, 7:00am 3:30pm, 8:00am 4:30, 8:30 am 5:00 pm, 9:00 am 5:30pm, 3:30 pm 12:00 am, 10:00 am 6:30 pm, 11:00 am 7:00pm, 3:30 pm 12:00 am, 11:30pm 8:00 am**
You will take inbound calls from banking and merchant customers, answer questions, assist with researching and resolving issues. We want our customers to receive a **WOW**
**Following the completion of training and a period of time in the position on site, if you meet or exceed performance expectations, you may have work from home flexibility.** As a work from home flexibility worker, you should be able to effectively operate a computer-based phone system and have medium to high proficiency with Microsoft Outlook, Excel and Web browsers such as Chrome and Internet Explorer, etc. Youll also need to be comfortable entering information into appropriate computer databases. Supporting our clients will also be a fun part of your job!
As a Customer Service Associate, you can look forward to:
**PEOPLE** who are caring and friendly and want you to succeed
Great **CULTURE**, Team environment that is fun, encouraging and engaging.
Taking **PRIDE** in what we do!
**Basic requirements for consideration:**
Flexible Schedule
One year call center experience
Work experience with internet navigation and technology.
**Preferred qualifications:**
Experience with an online bill pay service.
Strong work tenure with previous roles lasting a year or more.
Experience working in a metric driven environment.
Fiserv offers a competitive compensation and benefits program including:
******$1000 Progression bonus!! Ask your recruiter about details.******
***$15.25 - 17.00 per hour based on experience***
****5-12% Shift differential for eligible hours worked evenings and weekends****
***Medical/Dental/Vision Coverage (eligible on your first day of employment), On site cafeteria, Unlimited free beverages, Tuition Reimbursement, casual dress environment, Lucrative paid time off program.***
***Pre-employment background, credit, and drug test are required.***
**Learn more about Fiserv:**
Life moves fast. And as it does, we know most people arent thinking about financial services. But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
Were Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The companys approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE 500 company and one of FORTUNE Magazine Worlds Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
This role is not eligible to be performed in Colorado.
Thank you for considering employment with Fiserv. Please:
* Apply using your legal name
* Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Fiserv is an Equal Employment Opportunity Employer, and it is the Companys policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.
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