Customer Care Representative - WFH Job at Spade Recruiting, Springfield, MA

VXJ0UHB0dUtXeXI2RTVCNG9UL0ZNa0lSd0E9PQ==
  • Spade Recruiting
  • Springfield, MA

Job Description

Customer Care Representative

We're not your average insurance team. Think people-first, flexible, and future-focused. Our mission is simple: give hardworking families the peace of mind that comes with having the right protection in place. We lean on technology, teamwork, and a growth mindset to make that happen.

The Opportunity

We're looking for a Customer Care Representativesomeone who loves helping people and making complicated things simple. You'll be the friendly face (well, voice!) clients rely on whenever they have questions, need guidance, or want to feel confident about their coverage.

What You'll Be Doing

Keeping in touch with clients after they get their policy

Explaining benefits, answering questions, and helping with claims

Making sure clients understand exactly what they have (no confusing jargon)

Teaming up with leaders to make onboarding smooth and stress-free

Being the go-to person when clients need support

What Makes You a Great Fit

You're a natural communicator and enjoy helping people

You're comfortable with tech and working from home

You stay organized and on top of details

You don't need experience in insurancecustomer service skills go a long way

You're legally able to work in the U.S. or Canada

Why You'll Love It Here

100% remote workset a schedule that fits your life

Weekly pay plus extra incentives for great performance

Training and mentorship that actually set you up to succeed

Real career growthyou won't get stuck in one spot

A supportive, people-first culture with purpose at the center

Job Tags

Remote work, Flexible hours,

Similar Jobs

Navisync

Senior Medical Editor Job at Navisync

 ...references Directs appropriate queries to project managers, writers, account directors, and other reviewers Works with Project Management...  ...and/or equivalent work experience ~5+ years of medical editing experience in an advertising agency ~ Thorough knowledge... 

SPECTRUM

Project Manager Job at SPECTRUM

 ...a vital role in delivering the exceptional services and experiences Spectrum is known for. BE PART OF THE CONNECTION As a Project Manager on the Business Integration team, youll manage, plan, monitor, and report on key projects from conception through post launch... 

YMCA of Northwest Florida

Wellness Coach/Personal Trainer Job at YMCA of Northwest Florida

 ...and cardiovascular equipment. Also serves as a mentor and tracks member progress by following the spirit and principles of our Wellness Coaching Program. Assists with overall cleanliness and safety of the fitness center. Enforces YMCA rules and policies in a polite and... 

US Tsubaki Automotive, LLC

Project Engineer Job at US Tsubaki Automotive, LLC

 ...Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the automotive industry. The Project Engineer represents U.S. Tsubaki Automotive, LLC as the primary technical contact for specific automotive OEM customers, Tsubaki suppliers... 

SOMERSET STAFFING

Travel LPN Job at SOMERSET STAFFING

Please take into consideration, that you should have your own transportation. Uber is NOT a reliable transportation source in, or around this area.