Job Description
Salary: $62,771.00 - $101,849.00 Annually
Location : Guilford County, NC
Job Type: Permanent Full-Time
Job Number: 2025-01916
Department: District Court
Division: District Court 24 District
Opening Date: 02/10/2025
Closing Date: 2/23/2025 5:00 PM Eastern
Job Class Title: Custody and Visitation Mediator
Position Number: 60006721
Section: District Court 24
Salary Grade: Grade 21
Description of Work SALARY GRADE: Grade 21
The 24th Judicial District Court, Guilford County, seeks a mediator to provide uniform services in the Custody and Visitation Mediation Program in accordance with NC General Statutes §50-13.1. These cases involve unresolved issues about the custody and visitation of minor children in an effort to reduce litigation of custody and visitation disputes.
Responsibilities include, but are not limited to, the following:
- Conduct orientation sessions advising clients of what to expect in the custody mediation process.
- Provide a structured, confidential, non-adversarial setting to facilitate the cooperative resolution of custody and visitation disputes.
- Facilitate mediation sessions using neutral mediation techniques to assist parties in reaching agreements.
- Utilize knowledge of child development and family dynamics to assist parties in making decisions.
- Assist parties in developing parenting agreements that are in the best interest of children and reduce those agreements into a well-written parenting agreement.
- Interact with courts and court community to foster confidence in and provide accurate information about custody mediation.
Knowledge, Skills and Abilities / Competencies Knowledge of: child development and family dynamics; mediation and negotiation techniques; case management principles; report formulation; and time management.
Skills in: oral and written communication; analysis; conflict resolution; public speaking; Microsoft Word; and using general office equipment including computers, printers, and telephones.
Ability to: use neutral techniques of mediation obtained through training and experience; assist parties in evaluating the impact of specific custody and visitation arrangements on children that they might be considering; maintain neutrality in the treatment of the parties; diffuse threatening situations, if necessary; assist in the resolution process; manage cases and meet program goals in a timely manner; and draft parenting agreements.
Must possess a valid NC Driver's License. Minimum Education and Experience Requirements Master's degree in psychology, social work, family counseling, or a comparable human relations disciple and two (2) years of experience in these fields or comparable areas.
Management prefers applicants with two (2) or more years of experience in mediation or negotiation and public speaking skills. Skills in setting up and facilitating remote meetings with parents to facilitate negotiations by electronic means.
Additionally, for a person to qualify to provide mediation services pursuant to NC General Statutes §39A (7A-494), he or she must have at least forty (40) hours of training in mediation techniques by a qualified instructor of mediation as determined by the North Carolina Administrative Office of the Courts (NCAOC). This training may be acquired before employment with the NCAOC or may be provided while on the job.
Attach cover letter, rsum, and writing sample. Supplemental and Contact Information Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will
not be accepted.
Before applying, please read the for instructions on creating your profile and applying for specific postings.
It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Rsums are not accepted in lieu of fully completed applications.
*NOTE* Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application beforesubmitting it. Applications may not be altered after they have been submitted.
Carefully review the if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 855-524-5627.
All NC Judicial Branch agencies are Equal Opportunity Employers.
The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more, click on these links:
Charmaine Leeks
NC Administrative Office of the Courts
Human Resources Division
Judicial Branch employees are eligible for the North Carolina State Government benefits package. The package consists of a comprehensive collection of benefit options including medical coverage, defined benefit retirement, supplemental retirement, flexible benefits, supplemental insurance, and other miscellaneous benefits.
Employees of the North Carolina Judicial Department have the opportunity to participate in an array of benefit offerings depending on employment status. The describes benefit eligibility by employment status.
01
The North Carolina Judicial Branch requires applications to include all relevant education and work experience and for applicants to follow instructions associated with any requested attachments. Applications with "see attached" or "see rsum" in lieu of complete applications will NOT be considered. If you have not completed the application requirements, return to your application and verify it is complete before submitting it.Additionally, new employees must declare and receive approval for secondary employment prior to the time of hire. This practice helps to ensure that any supplemental employment outside the Judicial Branch does not have an adverse effect on an employee's Judicial Branch employment and it does not create a conflict of interest or an appearance of a conflict of interest.
- I understand my application will not be considered for employment if it is incomplete or if I have not included all requested attachments. I acknowledge it is my responsibility to disclose any supplemental employment to my supervisor and that if I am selected for this position, I will submit the required documentation.
02
Select the highest level of education you completed.
- High School or GED
- Associate Degree
- BA or BS Degree
- Juris Doctor Degree
- MA or MS Degree
- Ph.D. Degree
- None of the above
03
Do you have a Master's degree from an accredited school of social work, family counseling, or education?
04
Are you a bar certified Attorney with the state of North Carolina?
05
How many years of experience do you possess in child custody and/or visitation issues?
- None
- Less than 2 years
- 2 or more years
06
How many years of experience do you possess in child development and family dynamics?
- None
- Less than 2 years
- 2 or more years
07
How many years of experience do you possess in mediation and negotiation techniques?
- None
- Less than 2 years
- 2 or more years
08
What is your comfort level with public speaking?
- I have no public speaking experience.
- Public speaking is uncomfortable for me.
- I am competent but do not enjoy public speaking.
- I am competent and have a high degree of comfort with public speaking.
- I am highly skilled and have a high degree of comfort with public speaking.
09
Rate your skill level with Microsoft Word.
- None
- Basic (create documents, copy and paste, create labels, type and correct errors, save documents)
- Intermediate (utilize styles, format sections, use markup tool, change page layout)
- Advanced (create charts and tables, mail merge, insert and format graphics, utilize themes)
10
Did you attach your cover letter and writing sample?
11
Where did you originally learn about this position/posting?
- North Carolina state government careers website
- Nccourts.gov
- Indeed
- LinkedIn
- Monster
- Zip Recruiter
- NCSC (National Center for State Courts)
- NASCIO (National Association of State Chief Information Officers)
- Other job board/website
- Employment Security Commission
- Friend/Colleague
- Professional Association
- Social Media
- Other
Required Question State of North Carolina
Job Tags
Permanent employment, Full time, Work experience placement, Remote job, Flexible hours,