Job Description
Description Who YOU Are The Client & Property Manager provides exceptional customer service to all clients through consistent communication and relationship building. This individual may exhibit some drive and desire to influence; however, the overriding marker of their behavior is persistence and stability. The Client & Property Manager is an individual who relishes the opportunity to implement and manage multiple systems with minimal supervision. They are deeply committed to completing tasks the right way and can stay calm among all the whirlwinds and urgent matters.
Reasons Not to Apply: - You get overwhelmed by a long to-do list and believe interruptions are a huge nuisance
- You don't get any joy from talking with and helping people (you'd rather work alone on a task)
- You aren't comfortable handling difficult conversations with clients or team members
- You're the one freaking out when something doesn't go as planned
- You frequently need to borrow a pen during meetings
- You hate handling things on the phone
Responsibilities Still, reading? Okay here is what you'll be doing: •Manage the client experience from the agreement signed to the close of the contract or lease through excellent customer service and executing our detailed checklist
•Perform market analysis on rental comparisons to determine rental price points and communicate pricing with the property owner
•Manage the leasing process, including, but not limited to determining rental price increases, communicating with the property owner, screening tenants, and executing new leases
•Responsible for managing the eviction process when needed
•Oversee small rehab work at individual properties
•Responsible for maintaining good relationships with vendor partners and sourcing new vendor partners when needed
•Tackle minimal tech support - be the problem solver for technology in the office
•Process all sale contracts to closing
•Manage all new seller clients getting them ready to go on the market
•Keep office, supplies, and files organized - setting the stage for smooth daily operations
•Plan and execute client events to drive more business
•Be the first point of contact in handling customer inquiries or complaints
•Ensure that all post-closing disbursements, filing, and procedures take place
•Ensure accurate and timely client data in the company's CRM system
•Marketing occupied and vacant rental properties for lease
•Manage all aspects of the rent collection process and property bills
•Handle all repair and maintenance requests from tenants
Qualifications Knowledge/Skills •Strong written and verbal communication skills
•Exceptional organizational and project management abilities
•Pushes for solutions
•Concerned about doing things the right way
•Calm under pressure
•Learning-based
•Service-based attitude
•College Graduate
•1 - 3 years of customer service and/or management experience
•3 - 5 years of administrative experience in a fast-paced environment
•Willing to get a Real Estate License
What You Earn Salary range is $55,000 - $65,000
Compensation •Base Salary + Bonus opportunities
•Profit Share eligibility. FYKES Realty Group
Job Tags
Contract work, Immediate start, Work alone,