Call Center Agent Job at Speak Wisely Solutions LLC, Killeen, TX

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  • Speak Wisely Solutions LLC
  • Killeen, TX

Job Description

We’re hiring dedicated professionals to join our remote call center team. Support nonprofit organizations by managing donor calls and helping drive their missions forward.

Responsibilities:

  • Independent Contractor
  • Inbound and outbound donor calls
  • Log data with accuracy and speed
  • Provide helpful, friendly service
  • Provide program details when needed
  • Consistently meet performance goals

Requirements

  • Must be in the United States of America (States excluded are California, Louisana, Delaware, Massachusetts, South Dakota, Vermont, Washington, West Virginia, and Wyoming).
  • High school diploma or GED
  • 2+ years of Call Center experience
  • 2+ years of Customer Service experience
  • 6 months remote or 1 year on-site experience
  • Solid communication skills
  • Microsoft Office proficiency
  • Quiet home setup and flexible schedule
  • Must be able to follow written and verbal communication
  • Must complete a video voice assessment

Technology Requirements:

  • Windows 11 ONLY – No Chromebooks or Apple
  • 16 GB RAM computer is preferred
  • Dual monitors (highly suggested)
  • Noise-canceling USB headset (not required during application) ( No wireless or bluetooth headset)
  • Hardwired, high speed internet connection (not required during application ) ( No wifi, cellular, or satellite connection) 

Benefits

  • Start at $13–$15/hour ( $0.20 to $0.35 per talk minute)
  • Set your own hours
  • Growth and promotion opportunities
  • Work from the comfort of home
  • No outbound calls or sales

Job Tags

For contractors, Work at office, Work from home, Flexible hours,

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