Job Description

Overview

About Persona
Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder but more important than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly.

Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder but more important than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly.

Weve built Persona to support practically every use case and industry thats why were able to serve a wide range of leading companies. For example, Coursera uses Persona to ensure the right person is earning each degree. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the worlds most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live.

We believe that making the internet safer and more human requires a team that reflects the diverse, global nature of the people we aim to serve. Were growing rapidly and looking for exceptional people to join us.

The Role

About The Role

As a Product Deployment Strategist, you'll partner with teams such as Solutions Engineers, Product Designers and other Product Deployment Strategists to help shape how our customers use our product. With mentorship from industry experts and a supportive, collaborative environment, you'll make bold decisions that drive impact at a high-growth startup.

What Youll Do At Persona

• First-class training: You will participate in a first-class training program tailored to your role, developed by experienced team members, covering company onboarding and technical product training.
• Consult with customers: Youll be staffed on a team that helps executives at leading companies ensure they are driving maximum value from our platform. You will build leadership skills by participating in key customer engagements, including implementations, business reviews, and all recurring touchpoints.
• Impactful contributions: You will become an expert in Personas platform products and future offerings, and directly inform Personas product roadmap and go-to-market strategy.
• Holistic support and growth: Alongside 1:1 mentorship from seasoned professionals, youll have access to abundant resources to help you be successful.
• Leadership development: Youll build relationships with Personas executives, made up of former Square, Dropbox, and Coursera alumni. Persona offers an environment heavily focused on learning and development, with opportunities for growth and career advancement.

What Youll Bring To Persona

• Curiosity: You have a passion for learning and embracing new challenges
• Technical aptitude: You have a desire and ability to learn complex technical concepts (technical background a plus!)
• Strong interpersonal skills: You have a genuine desire to provide exceptional customer experiences and contribute to a customers success
• Empathy: You can understand and manage the needs of others, and build an environment where others feel understood
• Outstanding verbal and written communication skills: You can effectively convey complex concepts to different audiences
• A growth mindset: You have a demonstrated love for learning and adaptability to ambiguity. You are eager to give and receive constructive and positive feedback, fostering a collaborative and supportive environment

Benefits And Perks

Persona offers a wide range of thoughtful and inclusive benefits for this role, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipends, wellness benefits, unlimited paid time off, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If youd like to better understand what its like working at Persona, feel free to check out our reviews on Glassdoor.

Diversity, equity, inclusion and belonging

At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.

We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Software Development

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