Body Shop Manager Job at Casey Auto Group, Newport News, VA

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  • Casey Auto Group
  • Newport News, VA

Job Description

The Casey Auto Group is looking for an experienced Body Shop Manager to run our fast-paced collision center. The right candidate will be experienced in working with a team of estimators, technicians, refinishers, and CSRs. You must also be a production expert at a high-volume collision center. I-CAR certifications or other industry certifications are a plus! We have excellent industry partnerships and a steady flow of work supported by our 7 peninsula area dealerships. Excellent communication, time-management, documentation, and leadership skills are a must! The strongest pay plan in the business and an industry leading benefits package. Get out from under those mega-groups and come to a family where you can make a difference and be recognized for it. What we offer:

  • Motivating Pay Plan
  • Medical, Dental and Vision Insurance

* FSA/HSA

  • Prescription Drug Coverage
  • Life Insurance
  • Short and Long-Term Disability
  • Legal Resources Coverage
  • 401(k) Retirement Savings Plan
  • Vacation and Holidays
  • Employee Discounts
  • HealthJoy Services/Telehealth
Responsibilities:
  • Ensure customers receive prompt, courteous, and effective service
  • Serve as a liaison between technicians and customers
  • Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave an positive impression with the customer
  • Manage and hire department employees
  • Manage distribution of work throughout the department and technicians
  • Prioritize required services
  • Ensure customers have a positive dealership experience
  • Provide concierge support for all owner inquiries, by phone or in person, to ensure an award winning customer experience.
  • Spend quality time building relationships with the customers
Requirements:
  • A minimum of four years experience in a high volume collision center.
  • Reynolds DMS database experience preferred but not required.
  • Top candidates will be CSI oriented, technology proficient with a great can-do attitude and strong drive for excellence.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Holiday work, Full time, Temporary work, Local area,

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