Job Description

Assistant Store Manager - Downtown Brooklyn, NY

Assistant Store Manager - Downtown Brooklyn, BKlyn NY

Overview

Position: Assistant Store Manager. Location: 210 Joralemon Street, Brooklyn, NY 11201. Employment type: Full Time, Salaried (Exempt).

Job Function: Stores - Leadership. Company: Sephora.

Role

As an Assistant Store Manager, you will support the Store Manager in overseeing store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of associates and fostering a positive work environment that supports growth and development.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and ensuring a smooth client experience.
• Help develop and implement strategies to drive store sales and profitability.
• Assist in coordinating and overseeing sales, profitability, performance, service, and operations.

• Lead, coach, and motivate a team of associates to meet or exceed sales targets.
• Conduct performance appraisals, manage employee development, and provide ongoing feedback.
• Support the leadership team to ensure effective collaboration and achievement of store goals.

• Ensure high levels of client satisfaction through excellent service.
• Handle client complaints and provide appropriate solutions.
• Support client loyalty programs and services to foster loyalty and engagement.

• Maintain outstanding store condition and visual merchandising standards.
• Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
• Uphold Sephora brand excellence in-store with a consistent, high-quality client experience.

• Assist in managing inventory levels to ensure product availability.
• Support the Store Manager in allocating resources and staffing for optimal productivity and performance.

Qualifications / Experience

• Proven successful experience as a retail assistant manager.
• 35 years of experience managing a high-volume, complex retail or hospitality setting.
• Strong leadership, organizational, and communication skills.
• Ability to attract, identify, and inspire employees.
• Flexible availability to work a retail schedule.
• Ability to lift up to 50 pounds, stock shelves, stand/walk throughout shift, and work in a fragrance-filled environment; ability to apply products to clients with or without accommodations.
• Adherence to Sephoras dress code and policies.

The annual base salary range is $73,700.00 $85,785.00. The actual base salary offered depends on factors including qualifications, experience, skills, education, certifications, and location. Eligible employees may earn bonuses. Sephora offers a comprehensive benefits package for full-time employees, including health, dental, and vision plans, 401(k), paid time off, employee discount, life and disability insurance, flexible spending accounts, and a referral bonus program.

Equal Opportunity Statement: Sephora is an equal opportunity employer and values diversity. We do not discriminate on race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora provides reasonable accommodation to applicants with disabilities. Sephora will consider qualified applicants with criminal histories in a manner consistent with applicable law.

Sephora stores offer a premium beauty experience since 1969. The House provides a broad product selection and a talent-driven environment where beauty professionals create a welcoming space for clients to learn and explore.

At LVMH, people make the difference in crafting dreams.

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